Privacy Policy
This disclosure has been prepared in order to introduce the principles of confidentiality concerning the use by Teleportravel of data provided by customers, including data collected through this website. This page describes how the site is managed in relation to the processing of personal data of users. This disclosure is provided pursuant to art. 13 del d.lgs. n.196/2003 (Art. 13 of Legislative Decree No. 196/2003 - Code concerning the personal data protection) to those who interact with Web services accessible electronically from the address: https://teleportravel.com. This disclosure applies only to this website and not to other websites that may be accessed through links included on this site. By visiting this website, you are implicitly declaring that you have understood and accepted the treatment modalities described in the privacy policy.
The company Teleportravel, with headquarters in Moldova, Chișinău, in the person of its legal representative pro-tempore, holds the processing of such data, which is made at the corporate headquarters for the purposes specified in this privacy policy, including the purpose of direct marketing in case of consent given by the user.
Data processing related to the services on this website are only handled by the owner company internal staff, employed for this purpose only, and by external staff for occasional maintenance/management of this website. Personal date provided by users who send requests for information or who subscribe to our newsletters are used only to perform the service or assistance requested. These data can be used by the company for the pursuit of the following purposes: a) managing the relationship with the client; b) the conduct of company's business activities; c) other purposes related to company's activities and connected to the same (for example, improving products and services offered, although not strictly related to the services requested by the interested party, market research on customer satisfaction, etc.). Where necessary to collect personally identifiable data of a user in order to provide a specific service, we will ask you to voluntarily provide the necessary data, which will be used exclusively for the purposes of providing the service.
In case a user wishes to make a business transaction through the portal, they will be asked for information such as name, address, telephone number, email address, credit card number and preferences regarding the products, in order to prepare and process the transaction requested by the user. The company Teleportravel uses the e-mail address to send the transaction confirmation and, if necessary, other information may be used to contact the user in order to obtain some data needed for processing the transaction. The company Teleportravel can also use the contact details to: send the user a message summarizing the data on the transaction confirmation and on the shipment of products, if applicable; inform the user about special offers and promotions as provided in this privacy policy; as well as to send occasional surveys on the degree of satisfaction or market research. The user may at any time revoke the consent given for sending marketing communications. The user can also withdraw their consent to participate in surveys.
Direct Marketing
As stated above, we would like to provide you with information about new products, promotions, special offers and other information that we think may be of your interest. In the event that you have expressly authorized us to do so by ticking the appropriate flag, we can communicate such information by mail and via telephone, unless you have specified differently during registration. If, at any time, you decide that you do not want your data to be used for direct marketing purposes, you may notify us by getting in touch with our customer service via email at hello@teleportravel.com and we will not send you any more commercial communication. If you intend to deny consent to the processing of your data, you will never receive any commercial communication and all the data you provide will be used only to respond to your request.
Browsing data
Computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data the transmission of which is implicit in Internet communication protocols. This information is not collected in order to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow for identification of users. This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the resources requested, the date and time of the request, the method used submit the request, the size of the response file, the numerical code indicating the status of the response from the server and other parameters regarding the operating system and computer environment of the user. These data are used only to obtain anonymous statistical information about the use of the site and to ensure proper operation of the same, and are deleted immediately after processing. Such data could be used only by judicial authorities to ascertain responsibility in case of computer crimes against the site.
Cookies
Cookies are data created on a server that are stored in text files on the hard disk of your computer and allow the operation of this website, the use of a specific functionality explicitly requested by the user, that is, they are allowing to enhance the operation of this website, like for example cookies that make the browsing faster or are showing content of interest to the user depending on previous choices. Cookies can be permanent (persistent cookies), but can also have a limited duration (session cookies). This website uses both persistent and session cookies. Session cookies are not permanently stored on your computer and disappear when the browser is closed. The persistent ones serve to customize the browsing, depending on the instrument used by the user (computer, tablet, smartphone), as well as third-party cookies that are used to analyze the site access (e.g. Google Analytics) and to allow users to share the site content
